• Serve customers and provide information about products and services.
• Prepare commercial proposals and monitor orders until delivery.
• Manage customer portfolio, identifying sales opportunities.
• Update and organize CRM (Customer Relationship Management).
• Support in organizing fairs and events in the nautical sector.
• Track sales reports and performance metrics.
• Collaborate with the production and logistics areas to ensure compliance with deadlines and payments.
• Manage after-sales processes and ensure customer satisfaction.