Description:
Prepare the space where the guest will live their temporary home experience, ensuring hygiene, comfort and care for the areas under their responsibility.
Activities:
• Participate, every morning, in the department briefing meeting, with updates on the previous day's events and guidance on the day's activities, as well as reinforcing internal procedures that assist in the performance of activities.
• Assemble the carts with the items needed for cleaning and organizing the cleaning and exits of the HUs, such as bed and bath linens, buckets and cleaning products. If necessary, replace the items during the shift, as well as change PPE.
• Clean up or leave the rooms specified in the reports, following the cleaning and sanitation protocols for the area, remove trash and dispose of it at the end of the day in the designated location, always valuing quality and attention to detail that generate a perception of comfort for guests.
• Fill out a lost and found form when you find an item in the apartment after the client has left and deliver it to the management office, so that it can be easily identified if the owner searches for it.
• Complete the apartment report daily with activities carried out during working hours, indicating the status of vacant, dirty/clean, do not disturb or do not want cleaning, to update the system and guide decision-making in other areas.
• Clean baseboards, wash and vacuum carpets and hallway windows, defrost freezers, turn mattresses, whenever necessary and guided by the supervisor or in case the need is identified, valuing the quality of the service.
• Clean the pantry area, shelves and keep the carts organized so as not to hinder circulation in the space.
• Return unused linens to the linen closet shelves that day to keep the space organized.
• Respond to requests for the assembly of extra beds within the HUs or changes to the room layout by joining or separating beds, replacing items or loans relevant to the sector, in accordance with the area's procedures to meet occupancy demands.
• Request supervision, whenever necessary, to replace PPE to carry out activities safely.
For the vacancy we consider the following to be differentials:
Knowledge: Complete High School.
Skills: Being agile in the cleaning and organization process.
Attitude: Clear and objective communication; Interpersonal relationships; Responsibility; Teamwork; Agility; Initiative; Friendliness, Focused attention, Organization.
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Having worked in the hospitality sector.
Experience: Minimum 6 months.
What we offer:
• Food Voucher;
• Food on site;
• Transportation Voucher;
• Health plan;
• Dental plan;
• Day off;
• Life insurance;
• Discounts of 50% on accommodation at hotels in the chain;