Belo Horizonte

JUNIOR CUSTOMER SERVICE ANALYST

JUNIOR CUSTOMER SERVICE ANALYST

REDE ODONTO APOIO ADMINISTRATIVO LTDA has an opportunity for a Junior Customer Service Analyst. The professional will also be responsible for supervising the telemarketing team.

– Workplace: Lourdes Neighborhood – Rua dos Timbiras, 2352, 3rd floor, Belo Horizonte/MG.

– Business hours, Monday to Friday, from 8am to 5:48pm, with 1 hour for lunch.

Activities:

– Supervise and guide the telemarketing team;
– Ensure the quality of service and compliance with goals;
– Provide ongoing feedback to clinic employees and partners on performance and customer experience;
– Work in partnership with the marketing sector to optimize lead capture;
– Implement strategies to increase appointment conversion;
– Participate in biweekly meetings to align and continuously improve processes.

Segment: The sector's focus is scheduling dental appointments.

– Salary: R$ 2,618.30

– Benefits:
Meal voucher: R$ 29.81 per day;
Day off;
Unimed health plan;
Bonuses for goals achieved.

Note: Experience is required.

Interested? Send your resume to [email protected] with the subject “ANALYST – TELEMARKETING” and come be part of our team!

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