São Paulo

Receptionist Operator

Konecta Brasil is looking for talent for a Receptionist position for online payment solutions.
If you are a disruptive professional, someone who has the ability to see opportunities and propose innovative solutions, this opportunity is for you!

What will your day-to-day be like…
You will be responsible for customer service, answering customer questions and offering products in every call, presenting the advantages of purchasing Vivo products.
?Examples of products offered are: Chip (new line): plan migration with loyalty for another 24 months, new device (cell phone) among other products ?
The service is always conducted through consultative, creative and convincing approaches, always focusing on closing to convert any contact into a sale.

We are looking for professionals with:
– Negotiation skills, business vision and problem-solving profile;
– Ease of payment methods;
– Excellent written communication skills in Portuguese, with good grammar and spelling, as well as active listening;
– Customer focus, proactivity, articulation and results orientation.
– Experience in sales or negotiation will be an advantage.

What we expect from your service:
– Adapt your language in a simple way, avoiding making the service complex;
– Simplify contact and make customer service less bureaucratic;
– Clarity in the information provided, ensuring complete understanding of the client;

– Did you promise? Do everything in your power to deliver;
– Have transparent communication;
– Position the client, avoid leaving them “in the dark”;
– Do not discredit or harm the brand, you are our representative;

– Share your knowledge and create a positive legacy;
– Always think as a team and that we are all for the customer;
– Welcome your new colleagues, you already started at some point;
– Value diversity!

What We Offer:
- Wage;
– Transportation voucher;
– Meal Voucher;
– Medical and Dental Insurance;
– Life Insurance;
– Retention Bonus
– Variable
– Daycare assistance for children up to 24 months;
– Discounts with educational institutions;
– Opportunities for professional growth and development;
– Continuous training and development;
– Collaborative and dynamic work environment.

More information about the vacancy:
– Working scale: 6×1
– Daily workload: 6h20 per day
Ideal to combine with studies or other work 😉
– Working Hours: AFTERNOON
– Place of work: Republic

If you are a motivated, goal-oriented professional with a strong commitment to serving your customers well, this could be the opportunity for you to pursue your career! Join our team at Konecta Brazil. Send us your resume and participate in the selection process.

#Vem being Konecta!

We would like to remind you that Konecta Brasil is a company committed to diversity and social inclusion, which is why all of our vacancies are open to people with disabilities, regardless of gender, race, sexual orientation or religion. All applications will be analyzed based on skills and abilities.
Benefits:
-. Life Insurance
-. Growth Opportunity
-. Medical Assistance
-. Daycare Assistance
-. VT
-. VR
- Dental Care

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