This vacancy is for you, who likes challenges, having awards and retaining customers, if you answered yes to these three questions then you found the vacancy that matches you!!
Inbound Service via Voice and WhatsApp, for customers who contact us to cancel products and/or services related to Vehicle Tag. The specialist will be responsible for arguing and offering benefits in order to retain the customer.
ADDITIONAL INFORMATION:
Salary: R$ 1,412.00 + Variable Remuneration
Working Hours: Monday to Friday from 2:00 pm to 8:20 pm and Saturdays from 9:00 am to 3:20 pm.
Training Schedule: Full Availability
Working Hours: 180 hours per month | 6x1 shift – Sundays off.
RESPONSIBILITIES AND ATTRIBUTIONS:
It is necessary to be able to sell and argue with the client;
Ensure good service, meeting quality criteria;
In each service provided, you can deal with different types of situations indicated by the client;
Will use systems to record and apply service;
Possess professional maturity and commitment;
Offer of products/services on all calls;
Voice service;
Humanized service with a focus on quality of contact.
REQUIREMENTS AND QUALIFICATIONS:
Be at least 18 years old;
Have at least completed high school;
Articulated communication and empathy;
Friendly attitude and patience;
Possess powers of persuasion and negotiation;
It is necessary to have good verbal fluency;
Basic knowledge of computers and typing;
Previous sales experience will be a plus;
Have a Voter Registration Card, proof of completion of High School and, for boys, have a Military Exemption Certificate (Reservist Certificate);
Preferably live near the Atento Santana Unit.
BENEFITS:
Transportation Voucher;
Medical insurance;
Dental Agreement;
Discounts with colleges and language schools;
Meal or food voucher;
Gympass partnership;
Daycare assistance;
Special child assistance;
Life insurance;
Discount on Products;
Career plan.
Workplace: Santana, Sao Paulo – SP, 01142-300, Brazil.
Benefits:
-. Career plan.
-. Life Insurance;
-. Meal voucher and/or food voucher;
-. Educational partnerships with discounts on courses;
-. Discounts on Gyms / Sports Practices;
-. Daycare assistance / Assistance for children with disabilities;
-. Discount on Products;
-. Transport Voucher;
-. Dental Assistance;
-. Medical Assistance;
-. Funeral assistance;