São Paulo

INCOMING TELEMARKETING IN RETENTION

Job Description
If you are passionate about making a difference, generating results, putting yourself in someone else's shoes and solving problems quickly and effectively, this is your place!

We want people with a sparkle in their eyes to delight our customers, to ensure that we did our best in each contact, to be decisive and human. We look for those who are tireless in creating the best experience always!

What will my day-to-day life be like?
Voice Reception Service with Sales;
Serve customers, identifying their problems with products and services and offering direct and coherent solutions to win them over.

Responsibilities and duties:
Provide service to stores and establishments;
Answer questions related to finance, technical issues, procedures and the like;
Offer financial services that suit the routine or reality of the client you are serving (Cross-selling);
Offer humanized service, that is, focused on the feelings of customers (understanding the reasons and consequences that a failure on our part can have on the life of the establishment);
Carry out other activities inherent to the customer service function.

Requirements and qualifications:
Be at least 18 years old;
Have at least completed high school;
Basic computer and typing skills;
Good communication;
Having already provided service with card machines will be a differentiator (it does not eliminate you);
Preferably live near São Bento.

Additional information:
Wage:
R$ 1,412.00 + variable according to the achievement of operational indicator targets

Working Hours:
To be defined

Working Hours:
180h per month | 5×2 schedule – Saturdays and Sundays off

Benefits:
Transportation Voucher;
Meal voucher and/or food voucher;
Life insurance;
Funeral assistance;
Daycare assistance / Assistance for children with disabilities;
Discount on Products;
Dental Care;
Medical Assistance;
Discounts on Gyms / Sports Practices;
Educational partnerships with discounts on courses;
Career plan.

Workplace: Historic Center of São Paulo, São Paulo – SP.
Benefits:
-. Daycare assistance / Assistance for children with disabilities
- Career plan
-. VT
-. Discount on Products
- Discounts on Gyms / Sports Practices
-. Funeral assistance;
-. VR or VA
-. Medical Assistance
- Dental Care
-. Life Insurance
- Educational partnerships with discounts on courses

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